Here are some of the most common questions and issues that Robinhood customers have reported, again via the popular Robinhood Reddit page, which has about 220,000 members as of this writing: After all, they are holding on to your money so should prioritize customer care. We wanted to know how often Robinhood users had customer support issues and how successfully the company was in dealing with them.
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After that, you are then put in line to receive a phone call from Robinhood, which they say is a ‘650’ area code telephone number that will call you. It will then give the option to be contacted by phone or e-mail. You click on those purchases, or the menu of topics to choose from. If you click ‘I have a different question’, you can then be led to a menu of recent stock, options and crypto purchases or a menu of other topics. It will then pop up with a menu that has ‘Help’ as the bottom option. To start, click the the three lines in the top right corner of the page that comes up when you click the icon that looks like a person in the bottom right corner of any page on the Robinhood app. Once you go through the process on the app, it makes it pretty simple to get a call back. While you cannot technically call up Robinhood, the system they have in place makes it a much more convenient way to seek phone support than any of their previous offerings. The below GIF from Robinhood’s blog shows the process in real time what it looks like on your phone when you request support: Image courtesy Robinhood’s blog. However, now that the company is publicly traded, they’ve significantly ramped up their phone supporter and just announced 24/7 phone support in October 2021. Like many tech startups, Robinhood was initially not big on phone contact and did not encourage questions by phone as a first option. As Robinhood is a technology focused platform, you may run into tech issues, in addition to typical challenges found at all other brokers. It’s good to know how you can quickly contact Robinhood’s customer support in case you have questions or encounter some unexpected issues. However, just because Robinhood is easy to use, doesn’t mean you won’t have a problem. It’s intuitive to both buy and sell your positions and they even make options trading clear and understandable when you’re ready for more advanced strategies. When your positions are up, they are highlighted in green, and when they are down you see red. The Robinhood investing app offers a sleek and easy to understand interface that makes it a great choice for beginning investors. Note: The Robinhood Customer Service Number is Useless!
Forum (unofficial): Visit the Robinhood Reddit page for helpful responses from other users:
Live Chat: Robinhood does not offer live chat either in-app or on desktop at this time. Phone number: Robinhood, as of October 2021, now offers 24/7 phone support through their app, the number they call back from is (650) 761-7789 or similar. Twitter: Robinhood offers limited support at on Twitter. In-app: Select “Contact Us” in app, follow instructions.
Website: Create a ticket at the following link: 2.
Robinhood Customer Support: Best Contact Methods at a Glanceġ.
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Do your own research and/or consult a financial professional before investing your money. All information on this site and in the following post should not be construed as investment advice or a specific recommendation. We are not licensed financial professionals. BroStocks is a financial entertainment and education web site.
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